General conditions of sale (House of Joy)

Article 1: Scope of application

These general conditions of sale apply to all transactions concluded through the websites of the HOUSE OF JOY, and operating as sister brand Rachel Joy. Is considered as "client" any natural or legal person making with the company HOUSE OF JOY an order validated via our secure payment platform, or by check or cash.

Article 1a: Age limit

Age restrictions apply: The company HOUSE OF JOY only accepts clients over 16 years old (for physical and electronic products) and over 18 years old (for services: coaching, workshops, seminars). We do our best to restrict access to our sites, products and services to minors. Even if the content of our products and services is not of a shocking nature, we prefer to target a mature audience capable of understanding the implications and responsibilities of the business world. Any subscriber to the newsletter who does not meet these criteria (age over 16) will be immediately deleted from our database as soon as this is brought to our attention. Likewise, any customer who does not meet these criteria will be immediately reimbursed and a return of the product (s) concerned will be required.

Article 2: Order

Any order placed on a site belonging to the company HOUSE OF JOY implies full and unreserved acceptance of these general conditions of sale.

Article 3: Price

The prices are indicated in U.S. Dollars, plus tax, excluding shipping and processing of your order. Tax rate is dependant upon your legal address. The price of items can be changed at any time. However, the price applied to an order will be that announced at the time of the order.

Article 4: Payment

Payment is due immediately on the date of the order, including for pre-order products. You can pay by credit card. Secure online payment by credit card is made through the company Stripe. The information transmitted is encrypted by software in the rules of the art and cannot be read during transport over the network. Any guarantee as to the security of this system is entirely the responsibility of the company Stripe and cannot be attributed to us.

Article 5: Delivery

Delivery is made to the address you specified when placing your order (therefore, pay particular attention to the spelling of the address you enter and especially the postal code). The risks will be your responsibility from the date on which the ordered products have left our premises. However, in the event of a lost package, we will do everything necessary so that you still receive your product or that you are reimbursed according to your warranty.

Article 6: Protection of personal data

In accordance with the Data Protection Act of 6 January 1978, you have the right to access and rectify personal data concerning you. We declare all of our files to the National Commission for Data Protection. By adhering to these general conditions of sale, you acknowledge having read our personal data protection policy and consent to our collection and use of this data. By entering your email address on one of our network sites, you will receive emails containing information and / or promotional offers concerning products published by the company HOUSE OF JOY or by Rachel Joy and other partners. You can unsubscribe at any time. You just have to click on the link at the end of our emails. This link is preceded by the words “To unsubscribe or change subscriber options visit:” (understand: to unsubscribe or change your registration options, click below).

Our newsletter respects the Data Protection Act. Article 10: Applicable law All the clauses appearing in the present general conditions of sale, as well as all the operations of purchase and sale which are referred to therein, will be subject to French law.

Article 7: Company information HOUSE OF JOY

HOUSE OF JOY is a company incorporated under Canadian law, the address of which is:

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